Shipping & returns

Shipping Policy

Randolph Sunglasses makes use of The Courier Guy Courier Services.  The courier service is a door-to-door delivery service with a 24 hour delivery period. 

Insurance on your parcel is included in the shipping charge.  For insurance purposes, customers are limited to two purchases per order / waybill.

Subject to availability and receipt of payment, we aim to process order requests within 24 hours.   We aim to have products delivered within 4 to 7 working days following confirmation of stock availability and receipt of payment. 



Returns Policy

Items must be returned within 15 days of receipt.

Returned items may be subject to a restocking fee.

All items must be returned in the original containers.