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Shipping & returns

Shipping Policy

Randolph Sunglasses makes use of The Courier Guy Courier Services.  The courier service is a door-to-door delivery service with a 24 hour delivery period. 

Insurance on your parcel is included in the shipping charge.  For insurance purposes, customers are limited to two purchases per order / waybill.

Subject to availability and receipt of payment, we aim to process order requests within 24 hours.   We aim to have products delivered within 4 to 7 working days following confirmation of stock availability and receipt of payment. 

ALL PRICES ARE VAT INCLUSIVE.

 

Returns Policy

Items must be returned within 15 days of receipt.

Returned items may be subject to a restocking fee.

All items must be returned in the original containers.